Cancellation Policy

Lymph Me Up Studio

1101 S. Winchester Blvd., Suite J-210, San Jose, CA 95128
(408) 691-7999, lymph.me.up@gmail.com

Effective Date: May 25, 2026

Cancellations and rescheduling

Please provide at least 24 hours’ notice to cancel or reschedule an appointment. Changes made at least 24 hours before the scheduled start time carry no cancellation fee. A cancellation or rescheduling request received with less than 24 hours’ notice may incur a fee of up to $50, not exceeding the price of the booked service, where permitted by law.

You may cancel or reschedule through the booking system when that option is available, or contact us at (408) 691-7999 or lymph.me.up@gmail.com. If you feel ill or develop contagious symptoms, contact us as soon as possible. We may waive a fee for illness, emergencies, or other circumstances at our discretion.

Missed appointments and late arrival

If you do not attend and provide no notice, you may be charged the full price of the scheduled service, where permitted by law. For an appointment booked as part of a prepaid package, one session may be deducted instead of charging a separate no-show fee. We will not both deduct a session and charge a no-show fee for the same appointment.

For a late cancellation of a package appointment, the fee is up to $50 as described above; the session is not also deducted. Arriving late may shorten your session, and the full scheduled fee or one package session may still apply. If you contact us before the appointment to say you cannot attend, the late-cancellation rule applies rather than the no-show rule.